BET Software | Junior Support Analyst

Overview

We are looking for a detail-oriented and proactive UI/UX Evaluation Specialist to join our team in Durban, KwaZulu-Natal. This role focuses on assessing and enhancing user interface designs, ensuring seamless functionality across devices, and improving overall user engagement. If you have a keen eye for detail and a passion for user experience, this role is for you.

Job Information

• Job ID: 321
• Posting Date: 12 January 2026
• Location: Durban, KwaZulu-Natal, South Africa (On-site)
• Application Deadline: 12 February 2026, 08:52
• Job Schedule: Full-time

Purpose

The primary purpose of this role is to ensure that our digital platforms are user-friendly, responsive, and consistent with brand standards. You will evaluate designs, conduct testing, monitor performance, and recommend improvements to enhance overall user experience.

Key Responsibilities

• Evaluate design, layout, and functionality for user-friendliness, responsiveness, and accessibility.
• Conduct functionality and cross-browser/device testing to ensure seamless operation across all platforms.
• Monitor performance metrics such as load times and server response, recommending optimizations where necessary.
• Review UI and content for consistency and alignment with brand standards.
• Identify opportunities for feature enhancements based on user feedback and usability analysis.
• Collaborate with design, development, and content teams to implement improvements.

Minimum Requirements / Qualifications

• Matric certificate.
• Basic computer proficiency.

Skills and Competencies

• Attention to detail with a critical eye for design and usability.
• Effective verbal and written communication skills.
• Ability to work independently as well as collaboratively in a team environment.
• Organised, proactive, and able to manage multiple tasks.

Who Should Apply

This position is ideal for individuals who are curious, meticulous, and passionate about digital user experience. Candidates should enjoy problem-solving, identifying usability issues, and recommending actionable improvements to enhance user satisfaction.

Benefits

• Gain hands-on experience evaluating and improving digital interfaces.
• Collaborate with cross-functional teams to implement meaningful UX improvements.
• Opportunity to develop skills in UI/UX evaluation, testing, and performance monitoring.
• Work in a dynamic, growth-focused environment where innovation and creativity are valued.

How to Apply

Interested candidates should submit their application before 12 February 2026, 08:52. Ensure your application includes:

• An updated CV highlighting relevant experience and skills.
• Any supporting documents or portfolios demonstrating your work in user interface or usability evaluation (if available).

Follow the application instructions provided in the official job posting or portal to ensure your submission is considered.

🕒 Posted: 0000-00-00 00:00:00