SAAT | Graduate Programme | Applications Now Open

Job Details

• Reference Number: SAA260115-1
• Division: SAAT
• Business Unit: Operations Support
• Job Type: Internship
• Job Grade: Other
• Reporting To: Project Manager: AMEP
• Number of Positions: 2
• Minimum Education Level: Diploma / Associate Degree or Equivalent
• Location: Kempton Park, Gauteng, South Africa

Job Purpose

The IT Graduate will provide technical support under the guidance of IT administrators and the AMEP Project Manager. The role includes assisting with system administration tasks and contributing to improvements in digital tools, MIS, data integrity, and technology infrastructure.

This internship is designed to develop strong foundational skills in IT support, systems management, cybersecurity awareness, and data reporting while delivering responsive and reliable technical support across departments.

Principal Accountabilities

IT Support & Troubleshooting

• Provide support to staff on hardware, software, and connectivity issues.
• Set up and configure laptops, mobile devices, and peripherals.

Systems Administration

• Assist with account creation, user access control, and permission updates.
• Support routine system maintenance (updates, backups, patching).
• Monitor system performance and escalate potential issues.
• Maintain shared drives, collaboration tools, and internal platforms.

Data & Reporting Support

• Assist with data extraction, cleaning, and basic analysis.
• Troubleshoot internal system or dashboard issues.
• Conduct routine quality checks on data and report inconsistencies.

Cybersecurity & Compliance

• Apply basic cybersecurity practices and monitor for suspicious activity.
• Support IT audits and compliance checks.
• Promote safe technology use and data protection awareness.

Project & Administration Support

• Contribute to IT projects, system rollouts, and upgrades.
• Create training materials, user guides, and documentation.
• Maintain IT inventory and coordinate with vendors and shared service providers.

Qualifications & Experience

• Bachelor’s degree or National Diploma in Information Technology, Computer Science, Information Systems, or related field.
• Prior internship or practical experience is advantageous but not required.
• Basic knowledge of hardware, software, networking, and cloud systems.
• Familiarity with collaboration tools (e.g., Microsoft 365, Google Workspace, Slack, Teams).

Knowledge & Skills

Technical

• Understanding of operating systems (Windows, macOS).
• Basic networking knowledge (Wi-Fi, IP addressing, routers).
• Awareness of cybersecurity principles and digital hygiene practices.
• Ability to learn new systems quickly.

Behavioural

• Strong problem-solving and analytical skills.
• Good communication and customer-service orientation.
• Attention to detail and commitment to accuracy.
• Ability to work under pressure and manage competing deadlines.
• Proactive attitude and willingness to learn in a fast-paced environment.