Services SETA : PROVINCIAL OPERATIONS Internship Programme 2026

Overview

The Reception and Administrative Support Officer provides professional front-desk services and administrative support to ensure smooth operations at Services SETA offices. This role maintains a welcoming environment for visitors, supports internal staff, and assists with project-related functions across multiple locations.

Purpose

To uphold the image of Services SETA through professional reception management, efficient administration, and support of office and project functions in accordance with quality standards and corporate values.

Importance

This role is essential for maintaining an organized and professional office environment, providing excellent service to visitors, and supporting internal and project-based initiatives. It ensures stakeholders, staff, and visitors experience timely, courteous, and efficient service.

Focus Areas / Key Responsibilities

• Uphold Services SETA’s image through professional behavior and administration of the reception area and office.
• Adhere to corporate values and ethics at all times.
• Welcome visitors and offer refreshments where necessary.
• Provide assistance to walk-in visitors wherever possible.
• Keep visitors informed of waiting times.
• Maintain a clean and tidy reception at all times.
• Report maintenance issues promptly and monitor progress until resolution.
• Attend to the reception area during office hours.
• Perform basic troubleshooting to correct minor problems.
• Attend to incoming calls efficiently to minimize waiting time.
• Route calls to the relevant personnel.
• Keep callers informed while on hold and ensure staff are aware of pending calls.
• Proactively take messages and ensure timely delivery to staff.
• Screen calls to assist with queries or route appropriately.
• Photocopy, scan, file, bind, and distribute documents as requested.
• Provide typing services when required.
• Receive and dispatch courier packages.
• Collate information for reporting purposes.
• Support Services SETA projects, including:
  • Scheduling monitoring and evaluation visits
  • Scheduling induction visits
  • Preparing site visit reports
  • Performing other project-related clerical functions
• Support outreach and stakeholder engagements on-site and off-site.

Minimum Requirements / Eligibility

• National Senior Certificate or equivalent (minimum NQF 4).
• National Diploma or equivalent (NQF 6) in Business Administration, Public Administration, Project Management, Human Resources, or a related field.

Locations

• Cape Town x2
• East London x3
• Port Elizabeth x2
• Durban x5
• Bloemfontein x1
• Kimberley x1
• Klerksdorp x1
• Polokwane x3
• Nelspruit x2
• Johannesburg x6

Work Level

Student / Graduate

Job Type

Contract

Salary

R7,000.00 - R7,000.01

Duration

1 - 2 Years

Closing Date

16 January 2026

Who Should Apply

Individuals with the required qualifications who are passionate about administrative and reception work, have strong communication and organizational skills, and are willing to support Services SETA’s projects and outreach initiatives.

How to Apply

Interested candidates should submit their applications as per Services SETA instructions, including a comprehensive CV and certified copies of qualifications. Applications must be submitted before the closing date.