Prestige HR Intern – PCG Retail Division

Overview

This HR Intern position is offered within the PCG division of a retail organisation based in Johannesburg. The role is designed for an entry-level candidate who is passionate about human resources, retail operations, and delivering excellent customer and brand experiences.

Although listed under HR, the role also includes strong exposure to sales, customer experience, brand management, and retail operations, making it a hybrid development opportunity in a fast-paced retail environment.

• Company Industry: Retail
• Division: PCG
• Position: HR Intern
• Location: Johannesburg
• Job Type: Entry Level Internship
• Functional Area: Sales / HR Support

Purpose of the Role

The purpose of this role is to support business operations by contributing to sales performance, customer experience, and brand excellence while gaining exposure to HR and retail processes.

The intern will help ensure that operational standards are maintained while supporting both HR-related and retail business objectives.

Key Responsibilities

Maximise Turnover, Profit and Productivity

• Support achievement of monthly and annual sales targets
• Assist with events, launches, and promotional activities
• Provide timely feedback on sales and customer-related issues

Brand Management

• Monitor competitor activity and industry trends
• Maintain hygiene, safety, and brand standards
• Ensure compliance with retailer brand guidelines

Stock Management & Store Operations

• Support stock merchandising according to guidelines
• Report out-of-stock items to improve sales performance
• Assist with stock control, administration, and loss prevention
• Ensure adherence to store policies and procedures

Customer Experience

• Deliver excellent and consistent customer service
• Build customer loyalty through engagement and product knowledge
• Demonstrate products and provide expert advice (beauty, skincare, fragrances)
• Drive customer acquisition and retention

Teamwork

• Collaborate with colleagues and stakeholders
• Support onboarding of new team members
• Maintain high operational and service standards
• Uphold company values and integrity

Administration

• Complete daily tracking sheets and reports
• Support CRM processes and retail reporting
• Maintain accurate operational records

Minimum Requirements

• Matric certificate
• At least 3 years cosmetics experience in retail (make-up, skincare, fragrances)
• Make-up artistry certificate is advantageous
• Strong knowledge of beauty trends and products
• Strong communication and customer service skills
• Ability to work weekends and shifts
• Own transport required
• Team player with problem-solving ability

Skills and Competencies

• Strong interpersonal and networking skills
• Ability to work under pressure
• Good planning and organising ability
• Customer-focused mindset
• Persuasion and influencing skills
• Attention to detail and accountability
• Initiative and decision-making ability

Who Should Apply

This opportunity is ideal for individuals who are passionate about retail, beauty products, customer service, and brand representation, and who want to gain experience in both HR support and retail operations.

Candidates who are energetic, customer-focused, and willing to work in a fast-paced sales-driven environment are encouraged to apply.

How to Apply

Interested applicants should apply through the official recruitment channels of the company or retail group.

Ensure that you meet all minimum requirements before applying, including retail cosmetics experience and availability for shift and weekend work.

🕒 Posted: 2026-05-14